FAQ For Monitor Arm.
1 Why should I upgrade to a monitor arm?

Using a monitor arm offers several practical advantages over a traditional monitor stand:

  • Improved ergonomics– Adjust your screen to eye level to reduce neck and shoulder strain.
  • Greater flexibility– Tilt, swivel, rotate, or move your monitor freely to enhance your experience.
  • Cleaner space– Free up valuable space and hide cables for a neater look.
2 How do I know if a monitor arm is compatible with mymonitor?

Actually size is not the necessary factor if the weight and VESA meet the conditions, but you can still consider the size when you are choosing a monitor arm:

  • Check the VESA pattern on the back of your monitor to make sure it matches the arm’s supported mounting standards.
  • Check the weight of your monitor and ensure it falls within the weight capacity.
  • Check the screen size(Not a necessary factor) to confirm that the arm is designed to support your monitor’s dimensions.

But please be aware that if the size of the monitor is too big, the adjustable height will be limited.

3 What is VESA, and how do I know if my monitor isVESA-compatible?

You can search the model of your monitor on GOOGLE and check whether it matches the VESA size of the monitor arm. And nowadays the VESA of the monitors is usually 75X75mm or 100X100mm, which matches the most of the monitor arms.

4 What mounting options are available for monitor arm?

Our monitor arms typically include a clamp or grommet mount, and some models offer both installation options for added flexibility.

  • Standard Clamp Mount: easy to install and remove without drilling, ideal for desks with accessible edges.
  • Topside Clamp Mount: Tool-free installation from above the desk surface—no need to crawl under the desk.
  • Grommet Mount: Provides a cleaner, more permanent setup by securing through a desk hole.

Some models also support wall mounting—a great choice for saving desk space or when mounting directly to the wall is preferred.

5 What’s the difference between a gas spring monitorarm and a mechanical spring monitor arm?
  • Gas-Spring Arms: use internal pressure for effortless movement, ideal for frequent adjustments.
  • Mechanical Spring Arms: rely on friction or spring tension, often more budget-friendly while still providing smooth movement.
6 Is it safe to adjust the arm frequently?

Yes, quality monitor arms are designed for regular adjustments.



7 What should I do if my monitor arm won’t stay inplace where I position in?
  • Check weight limits: Make sure your monitor is within the arm’s specified load range.
  • Monitor arm will move if the spring tension is not suitable. Firmly hold the arm horizontally as shown and position the arm. Adjust tension screw using the supplied Allen Key as follows(click it):

The picture of guidence for adjusting tension

8 Why does my monitor arm feel too tight when moving?

If you’re unable to move the monitor arm smoothly, it may be due to over-tightened
components. 

  • DO NOT over-tighten the tension screw, or the monitor arm may not move.
  • DO NOT over-tighten the screws behind the VESA plate, or you can’t move your screens.
9 Why is my monitor arm wobbly, and what can I do?
  • Make sure the desk mount is securely fixed. If using a clamp mount, ensure it’s tightly attached to the desk edge.
  • Check for any worn-out or damaged parts, such as joints or screws, and replace them if necessary.
10 Why does my monitor droop or tilt over time?

If your monitor droops or tilts, it may indicate that the tension settings are too loose. Retighten the spring tension (as described in Q7) to increase the tension and support the weight of the monitor.·But if the weight of the screen exceeds the load capacity of the arm,causing the screen to tilt or droop, we recommend you to buy another arm which can bear the screen’s weight.

11 How can I align my monitors properly in a dualmonitor setup?
  • Adjust the screws behind each VESA plate to fine-tune the height.
  • Reposition each monitor until both are aligned horizontally.
  • Ensure both arms have identical tension settings for consistent positioning.
FAQ For TV Mount.
1 Why should I upgrade to a TV mount?

Using a TV mount offers several practical advantages over a traditional TV stand:

  • Greater flexibility– Tilt, swivel, or move your mount freely to enhance your experience.
  • More stylish–The wall-mounted design blends seamlessly with modern decor, creating a more visually pleasing effect.
  • Cleaner space– Free up valuable space and hide cables for a neater look.
2 How do I know if a TV mount is compatible with myTV?

Actually size is not the necessary factor if the weight and VESA meet the conditions, but you can still consider the size when you are choosing a TV mount:

  • Check the VESA pattern on the back of your TV to make sure it matches the mount’s supported mounting standards.
  • Check the weight of your TV and ensure it falls within the weight capacity.       
  • Check the screen size(Not a necessary factor) to confirm that the mount is designed to support your TV’s dimensions.
3 What is VESA, and how do I know if my TV is VESA-compatible?

You can search the model of your TV on GOOGLE and check whether it matches the VESA size of the TV mount.

4 Is it safe to adjust the mount frequently?

Yes, quality TV mounts are designed for regular adjustments.

FAQ For Desk Converter.
1 Can I install other monitor arms (not the onesspecially designed for desk converters) on a desk converter?

Yes, but you need to consider one factor: the length of the screws for fixing the monitor arm to the desk converter. Because if the screws are too long, they are likely to collide with other components of the desk converter during its lowering process, thus affecting the use of the desk converter.